Shipping/Tracking

  • How do I track my order?

    If you are looking for an update on your order go to our contact page and submit an enquiry for Tracking & Shipping.
  • I think my parcel is lost or has been cancelled

    If you haven't received your parcel within the estimated 5-25 business days after being processed and dispatched and you are concerned your parcel may be lost, we would recommend you go to our contact page and request an update on the latest tracking. To do this submit an enquiry for Tracking &am...
  • Shipping & Order Tracking

    To ensure successful delivery, please provide a delivery address where someone will be present during business hours to sign for the receipt of your package. We accept no responsibility for any damage or theft that may occur following delivery to you. Any delivery times provided are estimates o...
  • When will I get my tracking number?

    Orders are often processed within 48 hrs, however at peak-times it can take up to 7 days. Please wait patiently for a tracking number, we will pass this on to you as soon as we have it. We have a robust system for tracking orders, once we get this we will email you with the details.